Recent Posts

Why SERVPRO When It Comes To Less Downtime

11/7/2019 (Permalink)

There's nothing quite as difficult for a commercial establishment as dealing with water damage. However, knowing what to do when disaster strikes can prevent you from experiencing unnecessary emotional upsets for yourself, your employees, and your customers and mitigate the economic strain of lost business. There are many steps you'll need to take to get your commercial property back in order following a water damaging event. Contacting a team of skilled water damage restoration experts from SERVPRO is a good first step.


Quick Water Removal Mitigates Monetary Loss 

The longer excess water remains on your commercial property, the more likely you are to suffer from costly water damage repairs to structural properties like ceiling tiles, insulation, drywall, and flooring. Then there is the concern of water damage to your capital investments: inventory, furniture, carpeting, electronic equipment and paper documents. Having a team of skilled water damage restoration experts like SERVPRO to begin immediately removing standing water can prevent you from spending unnecessary money on repairs.

Quick Remediation Prevents Secondary Water Damage.

Another benefit of a quick reaction to the pressing problem of water intrusion is that fast extraction helps prevent secondary water damage. Unfortunately, water damage creates a moist, wet environment within your business. Moisture and high humidity offer mold an opportunity to grow and spread throughout structural materials and wood furniture and fabrics. If your business deals with food distribution, high inventory loss may be a costly negative effect. For this reason, it's critically important to have standing water removed as quickly as possible. SERVPRO can arrive, usually in about one hour, with water removal equipment to meet any problem. 

Fast Restoration Helps You Get Back In Business

If the water intrusion, by way of a storm, flood, leak, or the aftermath of fire extinguishing causes severe water damage to your commercial business, you may have to relocate temporarily while water damage restoration work is being completed. Closed doors affect customer traffic, employee earnings, and your bottom line.  Insurance companies normally work hand-in-hand with SERVPRO to come to a working agreement allowing the water extraction process to commence immediately. 

Contact SERVPRO Today

If your commercial property has been subjected to water damage, getting fast, effective water damage restoration services is a must. Here at SERVPRO, we specialize in optimizing and expediting each component of the restoration process to ensure that you can get your business back in business. Moreover, each of our IICRC-Certified technicians will provide you with the personable care and excellent customer service that keeps you in the loop throughout the water damage restoration process. We can quickly reopen your doors like it never even happened.

Commercial Building Restoration Services

SERVPRO of W. St. Joseph County responds quickly to a water or fire, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,650 Franchises gives us access to personnel and resources. Call us for assistance today!

Why SERVPRO when it comes to sewage back up

11/7/2019 (Permalink)

If you’re like most homeowners, when faced with a task or question you probably head to the internet for answers…that’s how you found this article! And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find hundreds of articles describing how to clean-up sewage.

It goes like this:

** Put on some rubber gloves

** Scoop out the waste

** Take some water and bleach solution and apply it to the affected areas

** Let it dry

Most articles will throw out a warning saying “if you’re not sure whether you can do it, or don’t have the proper equipment, it is best to call a professional”. That’s where you would call SERVPRO.

We’d like to throw out another warning!

Cleaning up raw sewage on your own is something you should never do! 
Here’s why:

#1 – It can be hidden. – Any SERVPRO crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO has, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO.

#2 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO  clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!


So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of W. St. Joseph County is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together.

Why SERVPRO When It Comes To Recovery After The Fire

11/1/2019 (Permalink)

A fire can be devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of W. St. Joseph County has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Board-ups - In some cases firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.

Types of Fire/Smoke/Soot

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

What to do after a fire:

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of W. St. Joseph County
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may damage garment further.

SERVPRO of W. St. Joseph County has what it takes to restore your home back to preloss condition.

"Like it never even happened." is more than just a slogan!

6/27/2019 (Permalink)

Flooding and water damage events in St. Joseph County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

So if you have water damage, or a fire, don't stress out...give SERVPRO of W. St. Joseph County a call and let us make it "Like it never even happened." It's what we do best! We will make a stressful  situation less so, but lending our expertise to you in this difficult time!

SERVPRO is Here For Storm Damage Restoration in West St Joseph County

6/21/2019 (Permalink)

Ice damage, hail damage, storm damage, hurricane damage, flooding and wind damage all have the potential to cause far-reaching damage when they strike. However, not all is lost. Storm restoration can help salvage most of the items in a house. Homeowners count their losses too quick before engaging the services of storm restoration experts.


The services of home restoration can be enlisted for damages such as river flooding, hail damage, flood water damage, ground water damage, ice damage, flooding, hurricane damage and wind damage. No calamity is too big or small for them. In light of the recent storm damages that have rocked the country, it is prudent for homeowners to have contacts of water restoration experts on storm remediation.

It is important to know the effects of harsh weather so that homeowners understand the need for storm remediation. Wind damage, for instance, can cause heavy roof damage. Roof damage is mainly from loose tiles or shingles. Wind damage after winter can also cause moisture from ice damming or formation of ice dams to sip through the roof. Homes with wooden roofs can experience wood swelling. This leads to further roof damage necessitating immediate repair.

Ice damming and ice dams should be professionally handled because of the risk they pose. A simple leak can advance into a huge crack. It is ill-advised to stay long before conducting roof repair. Ice damming also exert weight on the roof. The ice dam pools should not be left to stay on the roof for too long.

There are various strategies that homeowners can take as measures of storm remediation. For instance, those who live in areas more prone to winter damage or wind damage can consider installing roofs with a higher slope. This goes a long way in reducing the cost of regular roof leak repairs. It also minimizes roof leaks.

Postponing roof repair especially from ice dams and ice damming only leads to more costs. A simple roof leak repair can turn into a roof replacement if not handled immediately. It is also crucial to conduct roof inspection, especially after a storm warning. This minimizes the costs to be incurred in roof repair after the storm damage happens. A roof inspection will identify all the damaged places, and the roof repair will be handled in time. All roof leaks are also sealed to ensure that the roof is able to withstand the coming weather damage.

Hurricane damage, flood water damage, hail damage, wind damage, ice damage, storm damage and river flooding experts are trained to handle such harsh weather conditions. The water restoration arrive at the scene of the damage immediately. Water restoration efforts must be done promptly so as to prevent further damage. These activities are done after an assessment of the extent of flooding, ground water levels, and the flood water. An assessment is what informs their actions to deal with the storm damage, ground water, and flooding.

It is important to note that ice damage, hurricane damage, roof damage, flood water damage and hail damage all have different methods of water restoration and storm remediation. The team, therefore, needs to come up with the right storm restoration strategy based on the type of damage at hand.

Homeowners need to explain the type of damage so that the home restoration experts can come with the right tools and gear to carry out storm remediation. One such tool is a flood pump. These flood pumps are used to drain water after a flooding or water damage. A flood pump can also work automatically. It can be left in a room to drain the ground water. The pumps are able to handle the ground water even as it rises. Commercial flood pumps are also available to deal with massive flood water situations such as river flooding. In a home application, the flood pumps can be used with vacuums.

Another common issue is frozen pipes, especially after a winter damage. Frozen pipes prevent a free flow of water through the pipes. If the temperatures are still low, it may take time before the frozen pipes unfreeze. It is not advisable to apply heat to the frozen pipes. Handling of these frozen pipes should be left to the storm restoration or home restoration experts.

Home restoration can benefit many homeowners or even commercial clients. These experts are equipped to handle huge tasks such as river flooding. 

Severe Weather will strike West St Jospeh County...SERVPRO is ready and waiting to help!

6/21/2019 (Permalink)

Severe weather can cause damages to your roof leaving your home or business vulnerable to water damage. SERVPRO of W.St. Joseph County has a 24-hr emergency service. Our emergency team is equipped to handle the following: property assessment, temporary roof repair (tarping) debris clean-up, water clean-up, and structural water dry-out. We also offer a complete reconstruction service so you can work with one contractor to make things "Like it never even happened."

SERVPRO of W.St. Joseph County services all of the Michiana area and are ready to address any and all damages you may have. If you experience wind and storm damage to your home or business contact SERVPRO at 574-233-8377 to help save your home or business.

Smoke & Soot and What You Should Do!

6/18/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Bend, NE will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (574)233-8377

Board Ups & Other Things You Might Not Think About When It Comes To Disasters

6/18/2019 (Permalink)

Board-ups - In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders. SERVPRO of W. St Joseph County Professionals can and will perform the board-up themselves.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of W. St Joseph County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in South Bend. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Are you down with ERP?

6/17/2019 (Permalink)

SERVPRO of W. St Joseph County is here to help assist you in developing an ERP for your St. Joseph County business.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

ERP Provides:

* A no cost assessment of your facility.

* A concise Profile Document that contains only the critical information needed in the event of an emergency.

* A guide to help you get back into your building following a disaster.

* Identification of the line of command for authorizing work to begin.

* Provides facility details such as shut-off valve locations, priority areas and priority contact information.

We'll Restore, You Relax!

6/17/2019 (Permalink)

Flooding and water damage events at St. Joseph County  commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of W.St Joseph County

SERVPRO of W. St Joseph County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.